Tuesday 4 December 2018
| 0830 | Workshop Registration Open | MARBLE FOYER | |
| 0830 | Arrival tea and coffee | GROUND FLOOR FOYER | |
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PRE-CONFERENCE WORKSHOPS These Professional Development opportunities will be held Tuesday 4th December prior to the Welcome Reception and are an additional cost to attend. Please book during registration. Non-Delegates are welcome to attend. Fees: $150 Members (attending the conference) / $190 Non-members (attending the conference) / $190 Members / $220 Non-members |
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| WORKSHOP 1 | COMPOSITE | WORKSHOP 2 | TUSCAN | |
| 0900-1200 | Foundations of International Student Advising [FULL] Facilitator: Mary Ann Seow While the growth of international education and international student enrolments has changed the way we provide services to students over the past decade, the principles of effective and accurate student advising remain key to successful student experiences. Full description. |
Enhancing student experience through social media Facilitators: Jinger Pan, Yashinni Mathiahlagan Social media is of paramount importance to students – it’s their communication tool, source of information and means to network. These days, no-one is without a phone in their hands! This workshop focuses on international students, the social media platforms they use and how institutions can use these platforms to enhance the student experience. Full description. |
| 1200-1300 | Lunch for workshop participants | |
| WORKSHOP 3 | COMPOSITE | WORKSHOP 4 | TUSCAN | |
| 1300-1600 | Critical Incident Management [FULL] Facilitator: Mary Ann Seow A critical incident involving a student is distressing for families, friends and staff. The effective management of any critical incident is important. Not only is it important to assist and support affected parties, it is also important to ensure that the situation is not worsened through mismanagement. Full description. |
Child protection Overview – the basics for a child safe organisation Facilitators: Brett Lyon This workshop is for those who come in contact with under 18s and have never had any previous basic training in Child Protection and who want to know more so that they can respond appropriately. Full description. |
| 1300-1700 | Marketplace Bump In | BANQUET HALL | |
| 1700-1830 |
Welcome to the 2018 ISANA Annual Conference! This is the first social opportunity to catch up with your interstate colleagues and sponsors and exhibitors of the meeting. The welcome reception also provides a great opportunity to meet delegates who are attending the conference for the first time. Generously Sponsored by ISA Guardian & Welfare Services. Inclusive for full delegates. Additional tickets $48 |
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Wednesday 5 December 2018
| 0730 | Registration | Marble Foyer, SMC | |||
| 0800 | Arrival tea and coffee | BANQUET HALL | |||
| OPENING SESSION | GRAND LODGE Chair: Charlotte Long |
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| 0830-0845 | Welcome to Country – Uncle Chicka Madden Welcome to Delegates & Officially Open the Conference – Zaki Haidari & Dunya Alruhaimi |
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| 0845-0930 | Keynote Speaker: Professor Fazal RizviGlobal connectivity and its ethical challenges in education Fazal Rizvi is a Professor of Global Studies in Education at the University of Melbourne, as well as an Emeritus Professor at the University of Illinois at Urbana-Champaign. Between 1998 and 2001, he served as Pro Vice Chancellor (International) at RMIT University, and in 1996 established and directed Monash Center for Research in International Education. Full biography. |
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| 0930-1030 | Panel – Student Health & Wellbeing | Chair: Bronwyn Gilson (ISANA National President) Panel: Jordi Austin (ANZSSA Immediate Past President), Daniel Nguyen (Non-Executive Director, Blackburn South Community Bank® Branch of Bendigo Bank), Dharlene Juan (Student, Kent Institute Sydney), Vinh Dang (The University of Adelaide), Sostenis Pasang (International Student) International students engage in study whilst engaging in life, often a new life, in Australia. Health and wellbeing are integrally part of the student experience. Students and student support practitioners will identify and discuss key factors that influence international student health and wellbeing, examples of student resilience and leadership in the health and wellbeing space, and what can be done together to further strengthen the student experience from a health and wellbeing perspective. |
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| 1030-1100 | Morning Tea | BANQUET HALL | |||
| CONCURRENT SESSION 1 | ||||
| ENABLERS | GRAND LODGE Chair: Manorani Guy |
COMMUNICATION| COMPOSITE Chair: Bronwyn Gilson |
CONNECTIVITY | DORIC Chair: Phil Honeywood |
ENABLERS | CORINTHIAN Chair: Sherrie Lee |
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| 1100-1125 | OERuniversitas: A Trans-National Consortium offering free courses using micro-credits Prof. Rory Mcgreal |
With a little help from my friends: Psychological distress and help-seeking preferences of Chinese students at Victoria University of Wellington Kelly Atherton |
Networking after 5 – Collaborating with industry to create purposeful connections between students and the community Oliver Batten |
The #InternCrisis in 2018 and challenges faced by international medical students in NSW Henness Wong |
| 1130-1155 | Life, love and friends – creating connectivity through healthy relationships! – Creating connections that thrive! Diana Earl |
International students and pre-departure information: What are they getting and what do they need? Dr John Wellard |
Stop, Collaborate and Listen: Understanding international student needs in order to foster academic and social inclusion Dr Clint Arizmendi |
From pathway to University – Critical factors in a successful transition Mary Ann Seow, Ewa Rutt |
| 1200-1225 | Fifty shades of success Jieyan (Mera) Tan |
Local government’s role in international education: Welcoming, wellbeing and work-integrated learning Anouschka Inglis |
Using interns to help enable International student success in health and well being Nick Ko |
Enhancing the engagement between the international community and the local community in regional areas by establishment of the international hub in a regional university Dunya Alruhaimi |
| 1230-1255 | An Australian academic in China: Lessons learned for those working with Chinese international students in Australia Dr Angela Lehmann |
Transient homes: A visual material perspective of international students in the city A/Prof. Catherine Gomes |
I-LEAD: An international student leadership committee; putting international student voices at the centre of what we do Joanna Shaw and members of I-LEAD |
Improving University transition rates through goal setting Meera Gopalkrishna |
| 1300-1325 | A report on community engagement training in New Zealand Terry Mcgrath |
A collaboration model for student support Lauren Orlando, Marsha Nicholson-Ramdeen |
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| 1330-1430 | Lunch | BANQUET HALL 1400 SIF Chair Meeting | BALCONY |
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| PLENARY SESSION | GRAND LODGE Chair: Mary Ann Seow |
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| 1430-1515 | Keynote Speaker: Professor James ArvanitakisA Holistic Student Experience – promoting engagement and resilience Professor James Arvanitakis is the Pro Vice Chancellor (Research and Graduate Studies) at Western Sydney University. A lecturer in the Humanities and a member of the University’s Institute for Cultural and Society, he founded The Academy at Western Sydney University that received an Australian Financial Review Higher Education Excellence Award (2016). Full biography. |
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| 1515-1530 | National Code Tutorial | Bronwyn Gilson, ISANA President | |||
| 1530-1600 | Afternoon Tea | BANQUET HALL Newcomers Networking Opportunity (for first timers to an ISANA conference) | BALCONY |
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| SPECIAL INTEREST FORUMS | ||||
| Compliance & Academic Progress Monitoring | GRAND LODGE Chair: Louise Tabrum |
Directors & Office Managers | COMPOSITE Chair: Bronwyn Gilson |
First Year Experience & Accommodation | DORIC Chairs: Molly Bonnefin |
Student Employment, WIL & Graduate Outcomes | CORINTHIAN Chair: Nuala Myatt-Bocarro |
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| 1600-1715 | This forum will focus on academic progress issues and the intersection of International Student Advising and Academic Advising. MORE INFORMATION | This forum will provide the opportunity to explore and discuss issues and challenges facing Directors and Office Managers. MORE INFORMATION | In a fast-changing environment, it can be hard keeping up with the latest legislation. MORE INFORMATION | This forum is for interested professionals to discuss current and upcoming challenges, changes, policy and programs. MORE INFORMATION |
| 1700-1900 | Council Meeting (by invitation only) | BALCONY | |||
| 1715-1830 |
Journey to the centre of the city | Meet in the MARBLE FOYER See the city through the eyes of our international students living in Sydney. You will join your ISANA colleagues in small teams on a scavenger hunt guided by student leaders and Kahoot to keep everyone on their toes. This is an adventure, a fun competition with prizes, and an exploration into the depths of our quirky CBD. It is an hour to unwind, embrace the outdoors and refresh your brain after your first conference day. Wear comfortable shoes for walking! Step 1: Choose your team
Step 2: Sign up http://signup.com/go/yqQDxWB Step 3: Download the Kahoot app https://kahoot.com/mobile-app/ Step 4: Meet in the Marble Foyer at 5:15pm This event is brought to you by Study NSW and their International Student Welcome Desk volunteer student team leaders. |
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| [Luna Park visit cancellled] | ||||
Thursday 6 December 2018
| 0800 | Registration | MARBLE FOYER | |||
| 0800 | Arrival tea and coffee | BANQUET HALL | |||
| PLENARY SESSION | GRAND LODGE Chair: Charlotte Long |
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| 0830-0915 | Keynote Speaker: Dr Sally Varnham, Professor of Law, Faculty of Law, University of Technology SydneyWorking with students for students: Engaging all student voices in tertiary institution decision making in Australia Sally Varnham is Professor of Law, University of Technology Sydney. She researches law and policy in education and is widely published in Australia and abroad. Sally is co-editor of “Higher Education and the Law” (Federation, 2015) and co-author of “Law for Educators: School and University Law in Australia” (LexisNexis, 2007). Full biography. |
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| 0915-1000 |
Panel – Workplace Exploitation | Chair: Mary Ann Seow Panelists: Louise Peters – Fair Work Ombudsman Representative; Julie Doherty – NAGCAS; Bassina Farbenblum – Director, UNSW Human Rights Clinic; Sean Stimson – Redfern Legal Centre; Bijay Sapkota – President, Council of International Students Association (CISA); Brett Galt-Smith – Director, Policy and Legislation,Quality Frameworks Branch, International Group, Department of Education & Training Recent media coverage and research has exposed international student exploitation in the workplace, particularly in the hospitality, franchised retail and cleaning industries. Students are routinely hired by employers who exploit their lack of knowledge of Australian workplace laws. Students who are aware of their rights have also stated that they feel dis-empowered to act on exploitation. With increasing numbers of international students to Australia, the workplace exploitation of our future alumni does not augur well for Australia. Panel guests will explore the role of the student, education provider, government and support agencies in addressing this. Importantly, we will discuss how the sector can educate, collaborate and support our students. |
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| 1000-1030 | Morning Tea | BANQUET HALL | |||
| CONCURRENT SESSION 2 | ||||
| ENABLERS | GRAND LODGE Chair: Bronwyn Gilson |
ENABLERS | COMPOSITE Chair:Brett Lyon |
ENABLERS – UNDER 18s | DORIC Chair: Louise Skull |
ENABLERS | CORINTHIAN Chair: Molly Bonnefin |
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| 1030-1055 | Bringing wellbeing into the role of International Student Advisor Debbie Vadasz, Helen Craig |
Exploitation of international students in the workplace: Why do so few come forward? Bassina Farbenblum |
Managing under 18s – a school’s perspective for compliance and support across a large system Elizabeth Webber, Elvia Cacciotti |
International student support in the UK: Reflections on 50 years of UKCISA and a look at current projects and research Julie Allen |
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1100-1125
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Enhancing the experience of under 18 year students – Monitoring welfare and accommodation under a CAAW Louise Tabrum |
The enabled student – working together to create inclusive and fair workplaces Louise Peters |
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| 1130-1155 | An Introduction to the National Property Accreditation Scheme (NPAS) Rebecca Bendall |
Moved to 12pm Friday Student Orientation: flexible and dynamic approach to enhance the student experience in a multi-campus diverse institution |
Learning “to adult” – supporting international students under 18 Trish Taggart, Renee de Simone |
Planning for sucess(ion): Co-creating a pipeline for the smooth transition of leadership in Peer Mentor social programs Shawna Hooton, Arthur Yeow |
| 1200-1330 |
1200-1330 Lunch | BANQUET HALL 1230-1320 ISANA AGM | GRAND LODGE All members welcome. 1230-1320 ISANA NZ Get together | DORIC NZ Delegates connect over lunch and interact on ISANANZ executive proposals for calendar of events for 2018 and update on working parties and government agency connections and channels for input. |
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| CONCURRENT SESSION 3 | ||||
| DOCTORAL CONSORTIUM| GRAND LODGE Chair: Catherine Gomes & Catherine Guo |
CONNECTIVITY | COMPOSITE Chair: Chewy Fang |
ENABLERS | DORIC Chair: Brett Lyons |
CONNECTIVITY | CORINTHIAN Chair: Mary Ann Seow |
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| 1330-1355 | Experiences of international postgraduate students through practitioner findings and the student voice Terry McGrath, Sherrie Lee |
Transforming weekly morning teas into re-orientation – A peer mentor’s perspective on student engagement and community building Vinh Dang, Shawna Hooton |
Sexual health promotion among international students: carrots and sticks A/Prof. Limin Mao, Mr Priyadi Prihaswan |
PRISMs and the National Code Ben Houston, Brett Galt-Smith |
| 1400-1425 | Spaces of connectedness with international students in schools: Domestic students perspectives Manaia Chou-Lee |
Good things come to those who collaborate: Working together to enhance the student experience Nicole Patterson |
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| 1430-1455 | Publishing, funding and networking: Strategies for PhD candidates and early career researchers A/Prof. Catherine Gomes |
GenIn: Student Innovation Challenge Megan Short |
Engage. Evolve. Empower. Rima Elhage |
Carrots and sticks: The impact of compliance on international student experience Paula Durance |
| 1500-1525 |
Discussion Doctoral Consortium sponsored by RMIT’s School of Graduate Research
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Queensland Student Hub network Mohit Trivedi |
Developing international student employability through productive and proactive state-wide partnerships-University of Tasmania Louise Chesterman |
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| 1525-1600 | Afternoon Tea | BANQUET HALL | |||
| 1600-1630 | Marketplace display on wooden floor to pack down for dinner set up | |||
| SPECIAL INTEREST FORUMS | ||||
| Student Advisory Services | GRAND LODGE Chair: Zaki Haidari & Mary Ann Seow |
Study Abroad & Exchange | COMPOSITE Chair: Louise Skull |
Under 18 Students | DORIC Chairs: Sam Hilbig |
Transition to Study | CORINTHIAN Chair: Amy Choo & Bijay Sapkota |
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| 1600-1700 | This forum specifically looks at Student Advisory Services. Retention and completion data of students as well as graduate outcomes. MORE INFORMATION | This forum specifically looks at Study Abroad and Exchange (SA/Ex), and issues surrounding student mobility generally. MORE INFORMATION | This forum specifically looks at Under 18 students accommodation, welfare and duty of Care, Institutes responsibilities and the recent changes to the National Code. MORE INFORMATION | Working with students from a wide range of backgrounds, experiences and perspectives, it is important that providers have inclusive practices to enable international students’ many transitions pathways MORE INFORMATION |
Friday 7 December 2018
| 0800 | Hyde Park walk and coffee with the Convenor | Meet MARBLE FOYER | |||
| 0830 | Registration | MARBLE FOYER | |||
| 0900-0930 | Arrival Brunch & Coffee snack | BANQUET HALL | |||
| PLENARY SESSION | GRAND LODGE Chair: Charlotte Long |
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| 0930-1015 | Keynote Speaker: Prof Eileen Baldry, UNSW DVC Equity Diversity and InclusionChanging culture, preventing sexual misconduct Eileen Baldry (BA, DipEd, MWP, PhD, FASSA) is Deputy Vice-Chancellor Equity Diversity and Inclusion and Professor of Criminology at UNSW Sydney. Professor Baldry has held senior positions in the Faculty of Arts and Social Sciences, serving as Interim Dean, Associate Dean Education and Deputy Dean and is appointed the first female Deputy Vice-Chancellor at UNSW. Full Biography. |
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| 1015-1125 | Panel – Sexual Misconduct / Consent Matters| Chair: Charlotte Long Panel: Belle Lim (CISA Women’s Officer), Prof Eileen Baldry (UNSW DVC Equity Diversity and Inclusion), Karen Willis (Rape and Domestic Violence Services Australia), Detective Superintendent Gavin Dengate (NSW police), Renee Hamilton (Policy Director of Safety and Wellbeing, Universities Australia) Sexual Harassment and Assault are issues faced by all students, international students included, and have a profound and often devastating impact on students and their study environments. The launch of the Respect. Now. Always. Campaign across the university sector, #MeToo and the change to Standard 5 of the National Code have all opened the space at educational providers for awareness raising and meaningful action. The panel will discuss the international student experience of sexual misconduct and student and institutional collaborations and responses. The panel will explore the priorities that have been set, examples of best practice that can be shared across the sector and how to maintain momentum in addressing the work that remains so that this important focus continues. |
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| 1125-1130 | Move to concurrent sessions | |||
| CONCURRENT SESSION 4 | ||||
| SEXUALITY SYMPOSIUM | GRAND LODGE Chair: Manorani Guy |
ENABLERS | COMPOSITE Chair: Terry McGrath |
ENABLERS | DORIC Chair: Molly Bonnefin |
CONNECTIVITY | CORINTHIAN Chair: Kathryn Williams |
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| 1130-1155 | Student-led and student-centred: Better supporting international students’ legal needs Kate Goodwin, Nadia Morales |
The evolution of the student engagement passport Anne Burnett |
Effective practice in International Student mental health Sophie O’Keefe |
The Council for International Education: Student Services Working Group David Riordan |
| 1200-1225 | How high is too high? Data analysis on the rates of STIs/BBV, terminations and unplanned pregnancies among international students in Australia Alison Coelho |
Bridging the gap: bespoke library services for international student success Hossain Salahuddin, Meijun Huang |
Positive change for students with disabilities through the development of culturally sensitive disability-inclusive practices in domestic and international education programs Alexandra Kay, Justin Vandertouw |
Student Orientation: flexible and dynamic approach to enhance the student experience in a multi-campus diverse institution Abhishek Awasthi |
| 1230-1255 | HIV & international students: Challenges & successes of the multicultural HIV and hepatitis service Natali Smud |
NSW Government collaborates with international education stakeholders to enhance student experience Chris Holmes, Nuala Myatt-Bocarro |
When do you turn 18? Wintec’s collaborative approach to keeping young internationals happy & safe Sally McGill, Susan Ye |
Enhancing international student employability through Australian cultural education and staff collaboration: The UNSW Professional Development Program (International Students) Louise Shinners, Vanessa Mastro |
| 1300-1400 | Lunch | BANQUET HALL | |||
| CONCURRENT SESSION 5 | ||||
| SEXUALITY SYMPOSIUM | GRAND LODGE Chair: Alison Coelho |
SAFETY | COMPOSITE Chair: Nuala Myatt-Bocarro |
CONNECTIVITY | DORIC Chair: Shangyang Guo |
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| 1400-1425 | A panel discussion on the increase in the rates of STI’s/BBVs, unplanned pregnancies and terminations among international students Alison Coelho |
Educate and collaborate to keep students and staff safe Usha Rao |
Embedding a digital literacy activity in a museum environment in a 1st Year Doctor of Optometry curriculum Heather Gaunt |
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| 1430-1455 | International students’ safety and well-being – police & students working togethers Roger Best |
ISEAA (International Student Education Agents Association) – a collaborative approach to building a secure future for Australia’s international education industry Melanie MacFarlane |
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| CLOSING SESSION | GRAND LODGE Chair: Bronwyn Gilson |
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| 1500-1515 | Conference Wrap Up and Handover 2019 | |||
| 1515 | Farewell Afternoon Tea | BANQUET HALL | |||



Keynote Speaker: Dr Sally Varnham, Professor of Law, Faculty of Law, University of Technology Sydney

Keynote Speaker: Prof Eileen Baldry, UNSW DVC Equity Diversity and Inclusion