The 22nd ISANA International Education Conference was held in Hobart, Tasmania, from 29 November to 2 December 2011 at The Wrest Point Conference Centre.

Theme: Innovations in working with diverse students

Title: 22nd ISANA International Education Association Conference Proceedings
Format: Web (
Publisher: ISANA International Education Association Inc.
Place of Publication: 228 Liverpool St, Hobart 7000
Editor: Dr Katie Richardson and Dr Shanton Chang
ISBN: 978-0-9757180-7-0 Online Resource


Surname, Initial (2011), The paper title, Conference Proceedings of the 22nd ISANA International Education Conference, 29 November – 2 December 2011, ISANA International Education Association, page XXX.


Click on the link to open the abstract, paper, slides or other media, where available. Refereed category papers are fully written and blind peer reviewed papers. All Refereed papers have been pre-screened for conformity with the submission guidelines and overall appropriateness for the conference. These papers have been evaluated in a double-blind peer review process. Reviewers include academics and researchers in the field of international education. Acceptance and rejection decisions are finalised by the Program Committee.

Updates from Authors

If you have additional material you would like included in the proceedings or if you spot any errors that need correcting, please email us at








Non Refereed
Supporting and engaging international students via Facebook, student blogs and student ambassadors Was Amir
F1 Refereed
Filling in sink holes Down Under: A strategy to support our more vulnerable international students Chris Beard
Non Refereed
Engaging international students through peer facilitated English language discussion groups: UniSA’s Global Experience Program approach Skye Bennett
‘Quiz Time!’: Engaging and interacting with international students at orientation Kate Borrett*, Helen Stapleton*
Facebook and the International Office: Should we or shouldn’t we? Dr Shanton Chang
Non Refereed
Kiwi Friends? The Expectations and Experiences of International Students at a Secondary School in Auckland, New Zealand of Social Relationships with Local Domestic Students and of ‘Buddies’ or ‘Peer Pairing’ Tracey Evans
Non Refereed
Wazzup? The impact of trying to communicate effectively with US study abroad students in NZ Jane Gunn-Lewis*, Chandra Leenheer
Non Refereed
Structuring international student support to maximise student experience Danielle Hartridge*, Cassandra Colvin*
Non Refereed
Principles of good practice for enhancing the international experience outside the classroom
Danielle Hartridge, Felicity Fallon
Non Refereed
Involvement in extra-curricular activities facilitated by former students encourages intercultural communication, sustains student engagement and promotes positive academic outcomes Felix Lanceley*, Pranit Anand*
Non Refereed
The International Student Experience Survey: Where to from here?
Christopher Lawson
Non Refereed
Experiences and expectations of community engagement of post-grad international students and their families in Palmerston North, New Zealand Rashmi Kant, Terry McGrath*
F1 Refereed
Social networks and employment in study-work transitions for Asia-born New Zealand trained business graduates
Terry McGrath
Non Refereed
Supporting students transition through social media Catherine Meredith*, Carolyn Woodley
Non Refereed
The use of technology in the area of accommodation for international students Jennifer Petrie
Non Refereed
The future of international admissions Jonathan Pratt
Non Refereed
Impressions of China Mary Ann Seow
Non Refereed
A year of upheaval: a view from the UK on effective engagement with students about the impact of major government policy changes in student funding and immigration James Tibbert
Responding to mental health issues for international
Sean Murray
Managing effective workplace relationships in an
international office context
Sharon Smith
Non Refereed
Towards a critical pedagogy of digital and social media literacy Dr Dean Chan
Synchronous and asynchronous data collection from students abroad Betsy Arrington-
Tsao*, Dr Billy
Non Refereed
New ways of engaging international students Mike Matsuno
Non Refereed
“We’re moving with the times” … Unpacking university responses to students’ use of new technologies Associate Professor Gregor Kennedy
F1 Refereed
Exploring students’ perspective on Online Social Networking
(OSN) Use in higher education
Suraya Hamid*,
Sherah Kurnia,
Jenny Waycott,
Shanton ChangC
F1 Refereed
International education, student migration and government policy:
A comparative study of Australia and New Zealand
Beibei Chiou
F1 Refereed
A training program to enhance written communication skills of
international students
Dr Elena Verezub*
Hua Wang*
Non Refereed
Engaging international students through new media Karen Poh
Non Refereed
Government Panel Patrick Willix, Tracy Harris
Non Refereed
A novel, multifaceted approach to improving the health of international students in Victoria by raising awareness of certain infectious disease risks Amanda Brass*,
Katherine Gibney*,
Karin Leder
F1 Refereed
The implementation of social networking as a tool for improving student participation in the classroom Dr Michael
Jeremy Novak*
Non Refereed
Overseas Students Ombudsman Ms Alison Larkins



ISANA is the representative body for professionals in Australia and New Zealand who work in international student services, advocacy, teaching and policy development in international education.

ISANA Conference Managers

These conference proceedings are managed by the ISANA Conference Managers, Conference Design. Please contact the team at Conference Design with any questions regarding these proceedings.

© 2004 - 2016 Conference Design Pty Ltd, ISANA International Education Association